Dealerships

Transform Your Dealership with Intelligent Vehicle Agents

From virtual service advisors to AI-powered trade-in valuations, DIMO helps dealerships deliver exceptional customer experiences while streamlining operations across sales, service, and fleet management.

24/7
Customer Availability
25%
Improved Customer Engagement
40%
Faster Service Booking
200k+
Connected Vehicles
Use Cases

Built for Every Part of Your Dealership

Whether you're serving individual customers or managing enterprise fleets, DIMO's intelligent agents adapt to your needs and integrate seamlessly with your existing systems.

Consumer

Virtual Service Advisor

Deploy a conversational AI agent that customers can text or chat with 24/7 about their vehicles and book service appointments when needed.

"My check engine light just came on, should I be concerned about that?"
Hybrid

Used-Vehicle Pre-Purchase Report

Provide comprehensive vehicle health reports online for customer research or in-person for dealer agents to build trust and close deals faster.

"Give me a complete health report on this 2019 Toyota Camry"
Hybrid

Trade-In Valuation Assistant

Empower your sales team with an AI agent that provides data-backed valuations during the trade-in process, increasing transparency and customer confidence.

Agent analyzes real-time vehicle data to provide accurate, defensible trade-in values.
Hybrid

Proactive Booking Agent

Automatically detect when vehicles hit service milestones, error codes, or time-based maintenance and proactively reach out to schedule appointments.

"It's time to come in for service! We noticed your oil change is overdue. We have these available time slots..."
Fleets

Post-Sale Relationship Manager

Maintain ongoing relationships with fleet customers through intelligent agents that monitor vehicle health and proactively suggest services.

Agents track fleet vehicle conditions and automatically schedule preventive maintenance.
Fleets

Leased Vehicle Fleet Management

Simplify fleet management for leased vehicles with agents that handle maintenance scheduling, usage tracking, and end-of-lease inspections.

Fleet managers get real-time insights into vehicle conditions across their entire leased fleet.

Works in LATAM and the US — Your Way

DIMO offers flexible deployment options designed for your market. In Latin America, we support professionally installed hardware with full integration and mobile app experiences. In the United States, leverage our BYOD (Bring Your Own Device) approach for rapid deployment.

  • Professional installation support in LATAM markets
  • BYOD integration for US dealerships
  • White-label mobile app options available
  • Full API access for custom integrations
Happy Dealership Customers Interacting with AI Agent

AI Agents That Know Your Customers

Every vehicle agent has built-in memory and context awareness, delivering personalized experiences that feel human. Customers get instant answers about their specific vehicle, service history, and upcoming maintenance needs.

  • Persistent memory across all customer interactions
  • Real-time vehicle diagnostics and health data
  • Seamless handoff to human agents when needed
  • Multi-channel support: SMS, chat, voice
AI Mechanic Assisting Customer
How It Works

Up and Running in Days, Not Months

DIMO integrates with your existing systems and starts delivering value immediately—no complex implementations required.

1

Connect Your Inventory

Integrate DIMO with your existing DMS and inventory management systems. Our APIs work with all major platforms.

2

Deploy Intelligent Agents

Choose from pre-built agent templates for service, sales, and fleet management, or customize agents for your specific workflows.

3

Engage Customers Automatically

Agents proactively reach out when vehicles need service, answer questions 24/7, and help close more deals.

4

Measure and Optimize

Track agent performance, customer satisfaction, and revenue impact through our comprehensive analytics dashboard.

Testimonials

Trusted by Leading Dealerships

C
Carlos Martinez
Service Director, AutoNation

The virtual service advisor has transformed how we interact with customers. We're booking 40% more service appointments and our CSI scores have never been higher.

S
Sarah Chen
GM, Premier Auto Group

The trade-in valuation tool gives our sales team instant credibility. Customers trust the data-backed numbers, which means faster negotiations and happier buyers.

M
Michael Thompson
Fleet Manager, Enterprise Dealers

Managing our leased fleet used to be a nightmare. Now we have real-time visibility into every vehicle and maintenance is proactive instead of reactive.

C
Carlos Martinez
Service Director, AutoNation

The virtual service advisor has transformed how we interact with customers. We're booking 40% more service appointments and our CSI scores have never been higher.

S
Sarah Chen
GM, Premier Auto Group

The trade-in valuation tool gives our sales team instant credibility. Customers trust the data-backed numbers, which means faster negotiations and happier buyers.

M
Michael Thompson
Fleet Manager, Enterprise Dealers

Managing our leased fleet used to be a nightmare. Now we have real-time visibility into every vehicle and maintenance is proactive instead of reactive.

C
Carlos Martinez
Service Director, AutoNation

The virtual service advisor has transformed how we interact with customers. We're booking 40% more service appointments and our CSI scores have never been higher.

S
Sarah Chen
GM, Premier Auto Group

The trade-in valuation tool gives our sales team instant credibility. Customers trust the data-backed numbers, which means faster negotiations and happier buyers.

M
Michael Thompson
Fleet Manager, Enterprise Dealers

Managing our leased fleet used to be a nightmare. Now we have real-time visibility into every vehicle and maintenance is proactive instead of reactive.

Ready to Transform Your Dealership?

Join forward-thinking dealerships already using DIMO to deliver exceptional customer experiences and drive more revenue.