Grupo Kaufmann Transformed Their Dealership Network with Connected Vehicle Intelligence
From zero connectivity to 100% OEM coverage, real-time theft prevention, and 3x customer engagement—see how Latin America's leading automotive group revolutionize their operations.
The Outcome
The Challenges
As one of Latin America's largest automotive groups, Grupo Kaufmann faced critical operational challenges that prevented them from delivering modern, connected experiences to their dealership network and end customers.
No Data Access
Grupo Kaufmann lacked direct data access to vehicle data from OEMs, hampering their ability to serve customers effectively with proactive services or real-time insights.
Vehicle Theft Concerns
With no way to track vehicles, stolen inventory was difficult to locate & recover, leading to significant financial losses and insurance complications.
Low End-User Engagement
Due to the lack of data insights, managing post-sales customer relationships was challenging, missing opportunities for service revenue and loyalty.
Connected Vehicle Intelligence
Grupo Kaufmann partnered with DIMO to build a comprehensive connected vehicle ecosystem that solved all four major challenges simultaneously—without the complexity of managing multiple OEM integrations.
Universal Integration
DIMO provided seamless connectivity to multiple OEM and aftermarket data sources, eliminating the need for individual integrations.
Real-Time Theft Prevention
DIMO provided real-time location tracking and engine blocking capabilities to implement vehicle monitoring and instant intervention systems for unauthorized movement.
Custom Portal & AI Insights
DIMO provided developer-friendly APIs & SDKs to build any custom portal, with built-in AI capabilities, and a whitelabeled mobile app for an end-to-end customer experience.
"DIMO transformed our entire operation. What would have taken us years and millions of dollars in custom integrations was deployed in weeks. Our dealers now have real-time vehicle insights, our customers love the connected experience, and we've virtually eliminated inventory theft. This is the future of automotive retail."
8-Week Deployment Timeline
From kickoff to full production deployment in just two months—no lengthy integrations, no complex infrastructure buildout.
Platform Setup & Integration
DIMO team worked with Grupo Kaufmann's digital transformation department to configure API access, set up authentication, and establish test data flows.
Dealer Portal Development
Using DIMO's developer-friendly SDKs and comprehensive documentation, the internal team built a custom dealer portal with real-time vehicle data access.
Device Deployment & Feature Rollout
Deployed connected devices across the dealership network and rolled out key features like real-time tracking and remote diagnostics.
Customer App Launch
Rolled out the customer-facing mobile application in Spanish with connected vehicle features, service reminders, and remote diagnostics to end users.
Why This Worked
- ✓Single API replaced multiple complex OEM integrations, reducing development time by 90%
- ✓Real-time theft monitoring and geofencing eliminated 80% of inventory theft incidents
- ✓Dealers gained instant access to vehicle diagnostics and service history, improving service efficiency by 50%
- ✓Customer engagement tripled with connected vehicle features and proactive service reminders
- ✓Platform scaled seamlessly across multiple brands and vehicle types without additional integration work
- ✓Privacy-first architecture ensured GDPR compliance and customer data ownership
Ready to Transform Your Operations?
Join Grupo Kaufmann and hundreds of other innovative companies using DIMO to build connected vehicle experiences. Get started today with our free developer tier.